Frequently Asked Questions

How do I use the Palmora™ Hand Massager?

Insert your hand into the device and press the power button to turn it on. Use the button to cycle through heat levels (Low, Medium, High) and massage modes (Gentle, Standard, Intense). The device will automatically shut off after 15 minutes. Recharge via the included USB cable before your next session.

Who is Palmora™ designed for?

Palmora™ is ideal for anyone experiencing hand pain, stiffness, or fatigue — including people with arthritis, carpal tunnel syndrome, or those who type, game, or perform repetitive hand tasks daily.

How long does the battery last?

The built-in 2000mAh rechargeable battery provides multiple sessions per charge. A full charge typically takes 2–3 hours via USB.

Can I use it on both hands?

Yes — Palmora™ is designed to accommodate both left and right hands comfortably.

Is it safe to use every day?

Yes. The 15-minute auto shutoff ensures safe daily use. We recommend one session per hand per day for best results.

What is your return policy?

We offer a 30-day risk-free guarantee. If you're not satisfied for any reason, contact us and we'll arrange a full refund.

How long does shipping take?

Orders ship within 1–2 business days and typically arrive within 5–7 business days within the USA. Free shipping is included on all orders.

How do I clean the device?

Wipe the exterior with a soft, dry cloth. Do not submerge in water or use harsh cleaning agents. The interior lining can be gently wiped with a slightly damp cloth.